Privacy Policy

Last updated: May 19, 2026

Introduction

River Water Revival dba Massage Heights (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website, request an appointment, communicate with us by phone or text, or use any of our services.

Information We Collect

We may collect the following categories of information:

Contact information — such as your name, email address, postal address, and phone number.
Appointment information — services requested, preferred location, and scheduling preferences.
Communications — messages you send to us, including SMS, email, and form submissions.
Technical information — IP address, browser type, device identifiers, and usage data collected automatically when you use our website.
Cookies and similar technologies — used to operate the site, remember preferences, and measure performance.

How We Use Your Information

To process appointment requests and provide our services.
To send transactional messages such as appointment confirmations, reminders, and account notifications.
To send marketing or promotional messages — only if you have opted in.
To respond to your inquiries and provide customer support.
To operate, secure, and improve our website and services.
To comply with legal obligations and enforce our agreements.

SMS / Text Messaging

If you provide your phone number and opt in, you may receive transactional and/or marketing text messages from us. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP at any time to opt out of further messages.

Note: Mobile information and opt-in consent won’t be shared with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We may share information only as needed with:

Service providers who help us operate our business (for example, hosting, analytics, SMS delivery, payment processing).
Professional advisors such as auditors and attorneys.
Authorities when required by law, regulation, legal process, or to protect rights, safety, or property.
Successors in a business transaction such as a merger, acquisition, or sale of assets.

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember settings, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy or as required by law. When information is no longer needed, we delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices & Rights

You may unsubscribe from marketing emails using the link in any message.
You may opt out of SMS by replying STOP to any text message you receive.
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our site may link to third-party websites we do not control. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our site or services after changes become effective means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

River Water Revival dba Massage Heights
Email: whitney.douglass@massageheights.com